Reports indicate that Walmart is looking to roll out more Mac desktop computers for its employees. This was revealed during the Jamf enterprise conference by a Walmart executive Miles leacy. Across the globe Walmart currently has 7,000 Mac desktop computers in use and this is in the pilot phase of a wider and broader rollout. According to Leacy a year from now it is expected that the number of Mac computers that will have been introduced will be around 100,000.
Though the cost of Mac hardware is typically higher compared to Windows personal computers, according to Leacy Mac computers enjoy higher resale value, higher user satisfaction, cheaper licensing fees and lower support costs.
Walmart’s experiment with Mac computers comes in the wake of IBM also disclosing that it has enjoyed significant cost savings from among its employees who migrated to computing hardware developed by Apple from Windows personal computers. According to IBM, there were twice the number of support calls from Windows personal computer users in comparison with those from users of Mac computers.
IBM also observed that support tickets from users of Windows personal computers required the desk side support of IT staff five times more. An analysis by IBM disclosed that when Macs were deployed approximately $270 was saved in support costs in comparison to when Windows personal computers were being used.
Walmart’s adoption of Mac computers coincides with the giant retailer announcing that it is deploying shelf-scanning robots to over 50 stores in the United States. The shelf-scanning robots will be assist in replenishing faster besides saving time for employees when items run out.
“If you are running up and down the aisle and you want to decide if we are out of Cheerios or not, a human doesn’t do that job very well, and they don’t like it,” Walmart US’ chief technology officer, Jeremy King, said.
Measuring two feet the robots possess a tower which is equipped with cameras for scanning the aisles in order to check the stock on the shelves and identify mislabeling, incorrect prices, misplaced and missing items. The robots then pass on that data to the employees of the store who then ensure that the shelves have been restocked and the errors fixed.
Items that are out of stock pose a big problem as it means retailers miss out on making a sale the moment a shopper fails to find a product they were looking for.